Tuesday, September 6, 2011

How Leaders Create Trust



People buy from you, offer help, and grant rewards based on trust. Here are ways to increase your success by creating trust. While we do most of these things, missing even one of them can ruin it all.

> Be Dependable
* Deliver what you promise and promise only what you can deliver. Report delays immediately. * Be on time. Leave early for appointments. Set realistic deadlines allowing for the unexpected. * Show courtesy by returning phone calls. * Be predictable. Use self control: anger repels and scares others.

> Listen
* Show interest and respect by paying attention to what the other person is saying. * Ask questions. Then make it easy to answer them. * Accept the other person's ideas as valid, even if you disagree. Avoid listening through filters of what you want to hear. * Be open to new ideas. Realize that you could always know more.

> Be Honest
* Tell the truth. Lies demean the teller more than they fool the listener. * Act with integrity. Make decisions as if you had to deal with all of the consequences, treat others with respect, and choose actions that add value for everyone.

> Provide Data
* Tell stories that show past achievements. Quote compliments. * Collect data. Keep a victory file of successes, testimonial letters, and other good news. If necessary, ask for testimonials, references, and compliments. * Create data. Plan good deeds that lead to complimentary stories.

> Take the High Road
* Help others perform at their best. Give without expecting a return favor. * Do good things because that makes the world a better place. * Show courage during uncertainty. * Seek the good in others. * Trust others, because this shows that you expect to be trusted.

Are You Too Old To Go Back To School.................?



You want to go back to school and continue your education. Perhaps you'd like to earn your first degree or ou'd like to earn a new degree in a different field. You've been dreaming of that degree but haven't dared  believe your dream can come true because you think you are too old.

You aren't. It really is that simple. I don't care what your age is, as an experienced college-level educator I can assure you that you are not too old, because there are many nontraditional students on college campuses today (and likely some of those are older than you are), your life experience gives you many advantages over
more traditional students, and with the growing nontraditional population many colleges have programs and services especially tailored for the nontraditional student.

I went back to school in my 30s and today I teach college. Yes, I have many traditional students in my  classroom but every semester I have a large percentage of nontraditional students as well. I have students in their late 20s as well as 30s, 40s, 50s, and up. I have students who have retired from one career and are looking to move into another. I have students whose children (or grandchildren) have left the nest so they are looking to enter a new stage in their life.

I also have many students balancing school with work and family. I have students who are the traditional age but are in nontraditional circumstances including children and family, work and military service, as well as  sports and other activities. You are a unique person, but your situation is not as unique as you might think.

In many ways, your age, or rather your life experience, will be a tremendous asset for your return to school. Nontraditional students understand much better than traditional students how to manage their time and prioritize tasks. In addition, nontraditional students are often much more motivated and goal-oriented than their more traditional counterparts. Finally, your life experience also gives you a great deal of knowledge and experience to fall back on or pull from when it comes to understanding, applying, or adapting the new knowledge you gain through college. I regularly see my nontraditional students outperform traditional students in many ways, but it ultimately comes down to a maturity of thinking and reasoning that can only come with growing up. I know when I returned to college as a student after working for a number of years that I did much better in the classroom and also handled my work load much better than I did when I was a more traditional student
Today colleges recognize they have a changing student population and offer classes in a variety of formats including on campus, off campus, televised, and internet as well as a range of schedules including days, nights, weekends, and accelerated. In addition, there are now support services available for students who fall outside the traditional student role. Many financial aid and scholarship programs also exist specifically for the nontraditional student.

In the end, it really comes down to your own gut feeling. Do you really want that degree? Are you ready to change your life? You can do it and there will be help and support available for you. Don't use your age as an excuse not to pursue your dream.